How to Book

Provisional Bookings

A provisional booking can be made via telephone or in person, these will only be held for seven days then automatically released, prior notice will not be given.

Confirmation of Bookings

Bookings will only be confirmed upon receipt of non-refundable deposits. A deposit of £10.00 per person is required for all events with the exception of Hogmanay being £20.00 per person.

Final Payments

The final settlement is due on Monday 8th November 2010 for ALL EVENTS. Any payments not received by8th November will be deemed cancelled and all deposits forfeited.

Late Bookings

Any event booked after the 8th November must be paid for in full at time of booking. If less than 21 days prior to the date of your event we can only accept payment by cash, credit/debit card or bankers draft.

Accommodation

A non-refundable deposit of £10.00 per person is required at time of booking. All rooms must be paid in full by the 8th November 2010. Accommodation booked after 8th November must be paid for in full at time of booking.

Cancellation

Cancellation of individual guests or party bookings will result in deposits being forfeited, as all deposits are non-refundable or transferable. The final settlement of the event would require 21 days notice for any refund of the settlement to be applicable. Guest’s out with this notice period or not attending on the night will NOT be refunded.

Payment Methods

For security reasons all payments will only be accepted from the Main Party Organiser. It would be advisable that one cheque or payment be made to cover the full amount - cheques should be made payable to the Normandy Hotel. Handling Fee for Credit Card Payments £1.00.

Group Dining

Groups of less than 12 guests may share a table with other parties, this does not apply to Christmas Day. Every effort is made to accommodate requests, nonetheless these are NOT GUARANTEED.

Account Bars & Bar Credits

Should your organisation require Account Drinks for your event, a main signatory would be required throughout the evening. All company credit facilities must be confirmed in writing and based prior to the event. Please contact our festive events department to set up account facilities.

Kids

Kids are only permitted to Christmas Day events and the Hangover bash. Hogmanay is applicable to kids of 12 years and over, however for account purposes they will be charged the full event price. All guests attending a festive party night must be over 18 years.

Disclaimer

The Normandy Hotel cannot be held liable should the booking agent exercise his right to substitute a suitable alternative tribute act if the billed performer(s) becomes unavailable.The Normandy Hotel reserves the right to cancel any event. In this circumstance an alternative date or full refund will be given.